PRIVACY POLICY

Welcome to PatientFlow Systems (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, digital products, services, and related materials, including the Aesthetic Clinic Conversion Vault. By using our website, purchasing our products, or interacting with our services, you agree to the practices described in this Privacy Policy.

POLICY TERMS

1.0 INFORMATION WE COLLECT

We may collect the following information:

A. Personal Information
When you purchase, register, contact us, or opt into communications, we may collect:

  • Full name
  • Email address
  • Billing information
  • Business name
  • Phone number
  • Clinic-related information voluntarily provided by you

B. Technical Information
We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referral sources
  • Website interactions
  • Cookies and analytics data

C. Payment Information
Payments are securely processed through third-party payment providers. We do not store complete payment card details on our servers.

2.0 HOW WE USE YOUR INFORMATION

We use information to:

  • provide access to purchased products
  • deliver customer support
  • improve our products and services
  • send transactional emails
  • provide updates and educational content
  • analyze website performance
  • maintain security and fraud prevention

We may also use aggregated anonymous data for internal business analysis.

3.0 DIGITAL PRODUCT DISCLAIMER

The Aesthetic Clinic Conversion Vault is an educational and operational systems product intended to help aesthetic clinics improve internal workflows, follow-up systems, communication frameworks, and patient conversion processes.

We do not guarantee:

  • specific revenue increases
  • patient volume
  • consultation rates
  • business growth
  • financial performance
  • operational outcomes

Results vary based on:

  • implementation quality
  • staff performance
  • market conditions
  • pricing strategy
  • clinic reputation
  • sales ability
  • advertising effectiveness
  • patient demand
  • operational execution

Your clinic remains solely responsible for:

  • business decisions
  • patient communication
  • legal compliance
  • advertising compliance
  • medical compliance
  • staff training
  • implementation and execution

4.0 NO MEDICAL, LEGAL, OR FINANCIAL ADVICE

The information inside our products is provided for educational and informational purposes only. Nothing within the Aesthetic Clinic Conversion Vault constitutes:

  • medical advice
  • legal advice
  • financial advice
  • healthcare compliance advice
  • HIPAA compliance certification
  • regulatory consulting

You are responsible for consulting appropriate professionals regarding:

  • legal compliance
  • patient privacy
  • healthcare regulations
  • financial decisions
  • advertising regulations
  • operational policies

5.0 HIPAA & PATIENT DATA RESPONSIBILITY

PatientFlow Systems does not request or require protected patient health information (“PHI”) for use of the product.

Users are solely responsible for:

  • HIPAA compliance
  • patient data security
  • CRM configuration
  • storage of patient information
  • communication compliance
  • consent management

Users should never upload confidential patient data into unsecured systems.

6.0 COOKIES & TRACKING TECHNOLOGIES

We may use:

  • cookies
  • analytics software
  • advertising pixels
  • session tracking tools

These help us:

  • improve website performance
  • analyze traffic
  • optimize user experience
  • improve marketing effectiveness

Users may disable cookies through browser settings.

7.0 EMAIL COMMUNICATIONS

By purchasing or opting into our website, you may receive:

  • product updates
  • onboarding emails
  • educational content
  • marketing communications

You may unsubscribe at any time through the unsubscribe link in emails.

8.0 THIRD-PARTY SERVICES

We may use third-party services including:

  • payment processors
  • email marketing platforms
  • analytics providers
  • CRM systems
  • hosting providers

These third parties may process limited information necessary to operate our services.

9.0 DATA SECURITY

We implement commercially reasonable security measures to protect information. However, no online system is completely secure. We cannot guarantee absolute security of information transmitted online.

10.0 INTELLECTUAL PROPERTY PROTECTION

All materials inside the Aesthetic Clinic Conversion Vault are protected intellectual property owned by PatientFlow Systems.

Users may not:

  • resell
  • redistribute
  • reproduce
  • share publicly
  • sublicense
  • copy for commercial resale

without written permission.

11.0 INTERNATIONAL USERS

By accessing our services, you understand your information may be processed in jurisdictions outside your country.

12.0 LIMITATION OF LIABILITY

To the maximum extent permitted by law, PatientFlow Systems shall not be liable for:

  • business losses
  • revenue loss
  • patient loss
  • operational interruptions
  • indirect damages
  • consequential damages
  • implementation errors
  • staff misuse
  • marketing performance issues

Your use of our products is at your own discretion and risk.

13.0 CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Continued use of our website or products after updates constitutes acceptance of revised terms.

© 2026 PatientFlow Systems. All rights reserved.